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Lack of Understanding the Customer
Alignment & Account Management
A multi-billion dollar energy services company had three problems: Their employees had little experience or understanding of the business...
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Acquisition Integration
Alignment
A large wholesaler bought its largest competitor. The President wanted to quickly merge the two firms and overcome the...
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Sales and Strategy Not Aligned
Alignment
A software development firm had great sales but low profitability. They were unclear about the source of the problem....