Testimonials

"They are very responsive, adaptive and multi-faceted in many areas of business. They have expertise around management solutions to complex and varied business issues. They are particularly skilled in getting both personal and organizational commitment to doing things differently."

"I still remember the account assessment report on the manufacturer after S4 Consulting finished its customer interview process. On the very first page, we got a list of four things we should do right away, along with four things we should not do immediately after reading the information in the report. It reminded us not to get defensive and prioritized for us the customer's concerns ... Although the numerics on satisfaction weren't terrible, the qualitative feedback was a wake-up call regarding many of the soft issues. Advice and contextual information like this is vitally important, and there is no way we could have come up with most of this on our own."

"Most of my experience has been with two kinds of vendors: research firms and technical consultants. The research companies gather intelligence on industry products, sales and service, and then they dump and run. Some might make a few verbal suggestions, but they're not tailored to our specific situation. The technical consultants come with a tool set, but they haven't studied our business enough to realize that their solutions don't necessarily work for a regulated industry or a financial services industry. S4 understands B2B so they are not suggesting things that are so "out there" that they are unreasonable. A lot of firms come in and propose to retool everything. S4 takes a very practical approach. They say let's take on one or two issues and try to make them better. Then when we've accomplished that, we'll decide if we want to take on more."

"Using S4 Consulting allowed us to become far more customer centric. They helped us deepen and broaden our customer relationships, understand the economic value of those customers, and realign our firm internally to better serve those customers. Their insight and guidance helped us transform the way we do business."

"It's been excellent. I'm impressed with the overall breadth of their approach, the time they took to get to know our organization and the way they built relationships beyond just my team. We have had long-standing differences among some key internal divisions and groups. No matter what we did, nothing seem to solve the problem. It's been helpful to have an outside third party involved with their unique set of skills. In the process, I've learned a tremendous amount about my leadership style and my impact on others. Best of all, this work has supported our overall strategy for organizational change. S4 has made a huge impact on me, my team, and our organization."

"Whatever S4 did, it was done in a professional manner. They spent a lot of time listening and trying to understand what we wanted and needed. They were very thorough in customizing what they did for us. We've had difficulty getting the entire organization aligned early on. They helped us work as a high-perfoming organization. Our leadership team, especially, has benefited tremendously. We've seen great business results from our partnership with S4."