Testimonials

"Most consultants have canned answers or they tell you what they think you want to hear. S4 listens. We had a problem with a major customer. S4 went out and did field research with the customer. They talked with us about the life cycle of a customer and showed us what we would have to do if we wanted to keep the customer. Together we used S4's recovery process to win back that customer. Now years later that same customer is our largest customer. They helped us transform both our internal and external relationships so as to significantly grow our business."

"The information was not only gathered and assembled but put into context and delivered with step-by-step suggestions on how you go about solving the problems that have been identified. S4 Consulting was there with us to provide that service and help us grow our market share and revenues."

"What I've liked about S4 is their clear application. Theory is great, you can talk about best practices all you want, but S4 offers a bridge to implementation and seeing how a practice can be applied to our organization. Some consultants are so high-level or "fluffy" that their ideas are never usable...S4 does a different job in a different space from [some of the big name players] ... They could not have done what S4 did in terms of creating organizational alignment."

"Using S4 Consulting allowed us to become far more customer centric. They helped us deepen and broaden our customer relationships, understand the economic value of those customers, and realign our firm internally to better serve those customers. Their insight and guidance helped us transform the way we do business."

"We've learned a lot from S4. They've brought a lot of value. Their approach is different from most other consulting firms. We worked with them as "trusted business advisors", who stayed and helped us implement behind the scenes. They are so genuine, so rich in experience and so easy to trust."

"Most of my experience has been with two kinds of vendors: research firms and technical consultants. The research companies gather intelligence on industry products, sales and service, and then they dump and run. Some might make a few verbal suggestions, but they're not tailored to our specific situation. The technical consultants come with a tool set, but they haven't studied our business enough to realize that their solutions don't necessarily work for a regulated industry or a financial services industry. S4 understands B2B so they are not suggesting things that are so "out there" that they are unreasonable. A lot of firms come in and propose to retool everything. S4 takes a very practical approach. They say let's take on one or two issues and try to make them better. Then when we've accomplished that, we'll decide if we want to take on more."