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What “Fake News” Can Teach Us About Listening to our Customers
Research shows that fake news headlines fool Americans 75% of the time, potentially influencing the opinions and beliefs of...
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The Importance of Listening in Business
“The most basic of all human needs is the need to understand and be understood. The best way to...
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The High Cost of Losing Touch
Have you ever been blindsided by learning that a relationship that you thought was going well, was not? Unfortunately...